FAQ (Frequently Asked Questions & Answers)

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2. Troubles >>2-5 A message “This user is inactive” is displayed.

A message "This user is inactive" is displayed.


This error is displayed when a user accesses with the initial password.
The user will be able to access when he or she changes the initial password to a new one.


Click here for how to change the password.
If you do not know your initial password, click here