1. Password
   1-1 How Do I Obtain My Password?
   
   1-2 How Do I Change My Password?
   
   1-3 What Do I Do If I Forget My Password?
   
   1-4 What Happens If I Enter Incorrect Password?
   
   
   
2. Troubles
   2-1 Garbled Characters Are Displayed On Screen
   
   2-2 “Certificate Error”is displayed.
   
   2-3 I Do Not Know My User ID
   
   2-4 A message “This user is inactive” is displayed.
   
   2-5 A message “Authentication was unsuccessful” is displayed.
   
   
   
   
3. Others
   3-1 The Screen Appears But Instantly Becomes All White And Disappears.
   
   

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